Reservations

Townhouse Hotel

The Townhouse hotel is situated in a traditional Dutch canal building, located in the heart of the central canal district of Amsterdam. This superb location offers an easy access to all famous city spots, while surrounding you by tree lined canals and narrow cobblestone streets for romantic walks. The modern and recently renovated Townhouse Hotel building dates back to 1689 with a huge history behind it.

Breakfast

For the best start of the day choose from the generous and delightful breakfast buffet.
A breakfast buffet is available every morning in the hotel across the canal and offers views of the Prinsengracht Canal.
We serve coffee, tea, orange juice, fresh milk and yoghurt, assorted cerials, breads and toast, biscuit rusk, Swedish crackers, meats and cheese, eggs, various marmalades and fruit.

Staff

Our staff will be glad to help you with all kinds of information about the city, transportation, where to go (or not to go) and everything else. Don’t hesitate to ask for an advice or just directions - our team is always there to help you.

Reception speaks English, German, French, Dutch, and Italian.

The reception is situated in the opposite side of the canal, in ITC hotel.

If you have any questions, don’t hesitate to contact us.


Practical information

The hotel reception is open from 8 am until midnight. If you arrive before 8 am or after midnight, it is very important that you let us know your flight number and arrival time and we will be waiting to welcome you. Your luggage can be stored in the hotel in case or an early arrival.

Check-in time is after 3 p.m.
Check-out time is at 11 a.m.
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  • Children up to six years of age are free of charge if no extra bed is required.
  • There is NO ELEVATOR available due to the historic features of this historical building!
  • Please note that hotel does not accept reservations with a check-out on Sunday.
  • Around the holidays and special events the minimum stay generally requires 3 nights.
  • Pets are not allowed.
  • FREE Wifi available in the entire hotel.
  • Townhouse is a NON-SMOKING hotel.

Payment

The hotel accepts Visa, American Express, MasterCard, Maestro and Cash.The rates are per room, per night excluding 5 % tourist tax. The Hotel will pre-authorize your creditcard 7 days prior the arrival.

Please note that an authorization is not a payment, but a reserved amount for the hotel. This amount is not debited and acts as a guarantee for both parties. An authorization will last for approximately three weeks after which it will be automatically released. To settle the payment with the provided credit card it is important that the card is shown at the check in.

If authorisation is declined the guest will be informed by email, if no reply has been given within 24 hours the reservation will be cancelled.
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For the use of someone else’s credit card, we require:
  • A written authorization, allowing the hotel to debit his or her credit card for the hotel/room charges.
  • A clear copy of both sides of the actual valid card with full name of cardholder, number and expiry date.
  • And a clear copy of a valid and signed identification document

Account holder : ITC Hotel
Bank : ING Bank
Account number : 2906701
IBAN : NL82INGB0002906701
BIC : INGBNL2A

Cancellation Policy

If the room is cancelled 7 (seven) days or less before the arrival date, or if you do not show up, or if you choose an early departure there will be 100% charge for the entire stay! Note: Free Cancelations must be made 8 or more days before the arrival day, a day starts at 00:00 UTC/GMT+01:00 ! We advise our guests to take travel insurance. For the yearly IBC, International Broadcast Convention, every September, the cancellation policy is 8 weeks before, if you cancel or change your reservation within the 8 weeks 100% of the reservation price will be charged.